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we deliver to

Leamington Spa, Warwick, Kenilworth, Cubbington, Lillington, Whitnash, Bishops Tachbrook, Wellesbourne, Kineton, Harbury, Southam, Stratford upon Avon, Shipston on Stour, Coventry, Rugby, Solihull, and all surrounding areas!

FREE DELIVERY
Family Parties offer free delivery
within 10 miles of Leamington Spa.

* Further distances will be charged a small delivery fee.

* Distances are determined by Google Maps
using the postcode CV32 4XT as the start point.

Family Parties 07736308951

Terms of Hire

The person named on the booking (the hiree), will be required to sign a copy of our Terms of Hire on the day of the booking.

Our driver will email an electronic version of our Terms and Conditions to you on our arrival and request the hiree reads, signs and submits the terms and conditions before we can leave items with you.

Below is a guide to the Terms and Conditions you will be asked to sign on the day.


The Hiree

  • The Hiree is the person named on the booking.
  • The Hiree must be aged 18 or above.

If the hiree is in any doubt as to the meaning of the following, a representative from Family Parties should immediately be consulted.

Covid

Family parties have been formally approved by Environmental Health at Warwick District Council (WDC) to resume business as of 20/02/2021.

Required Space

It is the responsibility of the hiree to ensure there is:

  • safe, sufficient and suitable access for Family Parties to access the area where hired items are to be situated.

  • safe, sufficient and suitable space for hired items to be set up. I.e. clean, flat and level, and free of anything that could cause harm or damage to our hire items, or harm to any person.

We are unable to provide our items to communal land or areas, such as gardens shared by flats. We are also unable to provide items to council-owned land or privately owned land etc, without the express written consent of the landowner on headed paper displaying their full contact details.

We reserve the right to cancel your booking at the time of delivery if:

  • a safe, sufficient and suitable access is not provided.
  • a safe, sufficient and suitable space for the hired items to be set up is not provided.
  • the land or area provided is communal, council-owned, or privately owned, and written consent of the landowner, on headed paper, displaying their contact details is not provided for our records.

Please see our Cancelation and Refunds Policy.

During the Hire Period

The hiree:

  • will be responsible for the supervision of the equipment, its care, and safety from damage no matter how slight.

  • will be responsible for the behaviour of all persons, of all ages, using the equipment, no matter their capacity, including the proper supervision of children and adults, and to ensure all equipment is used only by age and size appropriate persons.

  • will not use the equipment, or allow the equipment to be used, for any purpose other than its intended purpose.

  • will not sub-hire or use the equipment, or allow the equipment to be used, for any unlawful purpose or in any unlawful way.

The hire period will end once Family Parties have inspected, cleaned, packed, and removed all items from your property or venue, regardless of the time shown on the booking.

Collection

  • The hiree must ensure all hire items are clear of users, by the agreed collection time.
  • Any delay to collection caused by the hirer or their guests will be charged at £35 per hour or part hour.
  • The hiree must not allow any items to be partially or fully packed away by anyone other than a Family Parties team member. All hire items need to be inspected by a Family Parties team member before packing away can commence.
  • Collection times are approximate. Family Parties will always endeavour to arrive on or by the collection time shown on the booking. Family Parties cannot be held liable for any additional costs incurred by the hirer should we arrive after the collection time.

Accidents / Injury / Loss

  • Family Parties will accept no liability for any accident, injuries sustained, or death, howsoever caused, in the absence of negligence by Family Parties.

  • As the hire items will be in the possession and control of the hiree whilst in use, any liability for injuries or other losses caused rests with the hiree. It is strongly recommended that the hirer has adequate public liability insurance covering their liability arising from the use of all of Family Parties items.

Medical Conditions

  • Family Parties can accept no liability for any pre-existing medical condition being made worse through the use of Family Parties hired items.
  • We recommend any person who feels generally unwell, has a heart condition, is pregnant, is on any medication, or has any physical impairment, that could be made worse by using Family Parties hired items, should consult their G.P and gain their written approval before using any of Family Parties items.

Electrical Items

Electrical items must only be powered on or off by a responsible and capable adult over the age of 18, with the permission of the hiree, or a Family Parties team member.

Inflatables

When using inflatables, it is the responsibility of the hiree, to ensure...

  • all age limits, height limits and weight limits are adhered to.
  • overcrowding does not occur.
  • there is no pushing, shoving, fighting, aggressive behaviour, somersaults, climbing or sitting on the walls / roof of the slide, or any other behaviour that could cause harm or injury to the hired items, its users, or spectators.
  • that the safety crash mats are in the correct position around the entrances and exits of the inflatable, at all times.
  • that no user goes around the back of the inflatable, behind any safety barriers, near any blowers, or interfere with any power supply.
  • that the blowers remain turned on at all times the inflatable is in use.
  • that air vents on inflatable blowers do not become obstructed by leaves, bags, balloons, or any other items.
  • that blowers remain in an upright and unobstructed position at all times.

In the event of a power failure, or being advised to turn off the inflatable blower(s) by a Family Parties team member, all persons must be removed from the inflatable immediately. No one is permitted to go on to or into, an inflatable when it is not fully inflated.

Soft Play

When using Soft Play, it is the responsibility of the hiree, to ensure...

  • children above 4 years old do not use the Soft Play area except to play with children under 4 years old.
  • Soft Play shapes are not used as footballs.
  • adults and children remove shoes before entering the Soft Play area.
  • adults do not sit on the ball pool walls or any of the Soft Play shapes.
  • no food or drink is to be consumed by adults or children in the Soft Play area.

Damage to Family Parties' Property

  • The hiree will be billed accordingly for any damage or loss of Family Parties hired items.
  • Family Parties do not allow Face Paints, Glitter Tattoos, Henna Tattoos, Silly String, Party Poppers, Confetti, or any other items that can or will cause any marking or permanent staining, on or near our Inflatables, Soft Play items or Bean Bags.
  • Family Parties do not allow food, drink, shoes, pets, earrings, badges, other sharp objects, cigarettes, or any other items that may cause damage, on or near our Inflatables, Soft Play items or Bean Bags.
  • All items must be returned in the same clean condition in which they were hired. If items are returned in an unclean, muddy or stained condition, the hirer will be charged for cleaning at a rate of £35 per hour, or part of.
  • All damages will be billed at the full cost of the repair, or replacement where a repair is not economical, plus any associated costs including, but not limited to, courier services and loss of business while the items are unavailable for hire by other customers.

Cleanliness and Damage

All hired items must be returned in the same clean and damage-free condition in which they were supplied.

  • All items must be returned in the same clean condition in which they were hired. If items are returned in an unclean, muddy or stained condition, the hirer will be charged for cleaning at a rate of £35 per hour, or part of, plus any losses incurred by Family Parties.
  • All damages will be billed at the full cost of the repair, or replacement where a repair is not economical, plus any associated costs including, but not limited to, courier services and loss of business while the items are unavailable for hire by other customers.

Please sign below to confirm you do not have any of the following listed items at your party if you are hiring an Inflatable, Soft Play or Bean Bags from us.

The following items are not allowed under any circumstances, on, or near, Family Parties' Inflatables, Soft play, or Bean Bags as they can cause permanent staining and will incur cleaning costs, repair costs, or complete replacement costs.

Face Paints, Henna Tattoos, Glitter Tattoos, Silly String, Party Poppers, Confetti, or any other items that can or will cause any marking or permanent staining.


Public Liability Insurance

  • Family Parties carries a copy of its Public Liability insurance in the van at all times and is available on request.
  • Proof of Family Parties Public Liability Insurance can be requested in advance of your booking date, in which instance it will be emailed to the email address used to make the booking.
  • Proof of Family Parties Public Liability Insurance can be emailed to your venue on request, in advance of your booking date, if you supply a contact name and email address.

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