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we deliver to

Leamington Spa, Warwick, Kenilworth, Cubbington, Lillington, Whitnash, Bishops Tachbrook, Wellesbourne, Kineton, Harbury, Southam, Stratford upon Avon, Shipston on Stour, Coventry, Rugby, Solihull, and all surrounding areas!

FREE DELIVERY
Family Parties offer free delivery
within 15 miles of Leamington Spa.

* Further distances will be charged a small delivery fee.

* Distances are determined by Google Maps
using the postcode CV32 4XT as the start point.

Family Parties 07736308951

Terms and Conditions

Below is Family Parties Terms and Conditions. They are very similar to our Terms of Hire which you will sign on the day, and are also displayed on this website. However, there are differences, so please ensure you have read them.

By placing a booking with Family Parties, you confirm you have read and agree to our Terms and Conditions.


If the Hirer is in any doubt as to the meaning of the following, a representative from Family Parties should immediately be consulted.

Payment

  • Your booking is not secured until we have received your payment in full.

  • Payment must be made in full, no less than 14 days before your event date.

  • If you place a booking within 14 days of the event date, you will need to make a payment in full at the time of booking.

  • All card transactions must have cleared in advance of your booking date. If you are booking at short notice, please contact us on 07736 308 951 to discuss how to make payment.

Required Space

It is the responsibility of the hirer to ensure there is:

  • sufficient and suitable access for Family Parties to access the area where hired items are to be situated.

  • sufficient space for hired items to be set up.

  • a suitable space provided for hired items i.e. clean, flat and level, and free of anything that could cause harm or damage to our hire items, or harm to any person.

We are unable to provide our items to communal land or areas, such as gardens shared by flats. We are also unable to provide items to council owned land or privately owned land etc, without the express written consent of the landowner on headed paper displaying their full contact details.

Installation

  • Family Parties requires the hirer to be present for the delivery of all hired items.

  • Family Parties requires the hirer to show three forms of ID before the installation of hired items can commence.

    • ID 1: Must be photographic ID displaying an up-to-date photograph of the hirer. A valid driver's license or passport are both appropriate.

    • ID 2: Must be the hirers valid bank or credit card.

    • ID 3: Must be a recent utility bill showing the name of the hirer and their current address. This is necessary regardless of the venue of your party.

  • All outstanding payments must be made in full previous to any installation of hired items.

During the Hire Period

  • The hirer will, during the period of hire, be responsible for the supervision of the equipment, its care, safety from damage however slight of any sort, and the behavior of all persons, of all ages, using the equipment, whatever their capacity, including proper supervision of children and adults, and to ensure all equipment is used only by age appropriate persons. Appropriate ages for each hire item can be found on the products page on the Family Parties website.

  • The hirer shall not use the equipment, or allow the equipment to be used, for any purpose other than it’s intended purpose.

  • The hirer shall not sub-hire or use the equipment, or allow the equipment to be used, for any unlawful purpose or in any unlawful way.

  • The hire period will end once Family Parties have inspected, cleaned, packed, and removed all items from your property or venue.

Collection

  • The hirer must ensure all hire items are clear of users, for the agreed collection time.

  • Any delay to collection caused by the hirer or their guests, will be charged at £35 per hour, or part of.

  • The hirer must not allow any items to be packed away by anyone other than a Family Parties employee. All hire items need to be inspected by a Family Parties employee before they are packed away.

  • Collection times are approximate. Family Parties will always endeavor to be on time, however, should situations beyond our control delay us, we advise the hirer allows a two hour window for collection. Family Parties cannot be held liable for any additional costs incurred by the hirer should we arrive after the collection time.

Public Liability Insurance

  • Family Parties can accept no liability for injuries sustained, or any other loss, howsoever caused, in the absence of negligence by Family Parties or its employees.

  • Public liability insurance is excluded in its entirety following any claim or injury to any third party whether directly or indirectly related to the use of drugs and / or alcohol.

Accidents / Injury / Loss

  • Family Parties can accept no liability for any accident, injuries sustained, or death, howsoever caused, in the absence of negligence by Family Parties or its employees.

  • Family Parties excludes any liability for injury, loss or damage caused to any person using the hire items contrary to our Terms and Conditions or Terms of Hire.

  • As the hire items will be in the possession and control of the hirer whilst in use, any liability for injuries or other losses caused rests with the hirer. Accordingly, it is strongly recommended that the hirer has adequate public liability insurance covering their liability arising from the use of all of Family Parties items.

  • Inflatables Specifically

It is the responsibility of the hirer to ensure:

    • all age limits are adhered to. For our children’s inflatables, the upper age limit is 13 years old. Therefore no one aged 14 or above is permitted to use any of our children’s inflatables.

    • overcrowding of inflatables does not occur. Participants should be limited based on the number of users, and sizes of users.

    • there is no pushing, fighting, somersaults, aggressive or other behavior that could cause harm or injury.

    • that no user climbs or sits on any walls, arches, barriers or goes around the back of the inflatable or near any blowers.

    • that air vents on inflatable blowers do not become obstructed by leaves or carrier bags etc, and that the blower remains upright at all times.

Medical Conditions

  • We recommend any person who feels generally unwell, has a heart condition, is pregnant, is on any medication, or has any physical impairment, that could be made worse by using our hired items, should consulting their G.P and gain their written approval before using any of Family Parties items.

Supervision

  • The hirer is responsible for ensuring children and adults are supervised by an appropriate and capable adult at all times whilst using hired items.

  • It is inadvisable for any person to use any items on their own.

Electrical Items

  • Electrical items must only be powered on or off by a responsible and capable adult, over the age of 18.

  • Inflatables Specifically

    • Blowers for inflatables must remain turned on for the full duration of the hire period, and must only be turned off if advised to do so by Family Parties. This will usually only occur in the event of adverse weather conditions.

    • In the event of a power failure, or being advised to power off the inflatables blower by Family Parties, all persons must be removed from the inflatable immediately. No one is allowed to go on the inflatable until power is restored and the inflatable is fully re-inflated, or Family Parties has instructed you it is safe to do so..

    • The hirer is responsible for ensuring that air vents on inflatable blowers do not become obstructed by leaves or carrier bags etc, and that the blower remains upright at all times.

Damage to Family Parties Property

  • The hirer will be billed accordingly for any damage caused by gross misuse, loss or theft.
  • Silly String, Party Poppers and Face Paints etc

    • Family Parties do not allow, Silly String, Party Poppers, Henna Tattoos, Face Paints, or any other items that can cause any marking or permanent staining, on or near our Inflatables, Soft Play items or Bean Bags.

  • Food, Drink, Shoes, Pets, Earrings, Badges, Sharp Objects, Cigarettes etc

    • No food, drink, shoes, pets, earrings, badges, sharp objects, cigarettes, or any other items that may cause damage, are allowed on or near our inflatables, soft play items or bean bags.

  • Cleanliness

    • All items must be returned in the same clean condition in which they were hired. If items are returned in an unclean, muddy or stained condition, the hirer will be charged for cleaning at £35 per hour, or part of.

Damage to Your Property

Family Parties will not be held responsible for any damage to your property or venue as a result of hiring any of our items. This includes water damage or structural damage to property of any kind. It is therefore the customer's full responsibility to ensure that the access and the area where the hire items are to be sited, is suitable.

Cancellation

By making a booking with Family Parties, you are confirming you have read and agree to our Cancellation Policy.

All Rights Reserved 2019

Member of the Bouncy Castle Network